If Van Ho Agritage cannot make the trip, Van Ho Agritage will have to immediately notify the customer and refund the customer the entire amount paid within 3 days from the date of notification of trip cancellation. Travel by cash or bank transfer.

• In case of canceling the trip immediately after registration up to 10 days before departure date, you will receive a 100% refund of the deposit with Van Ho Agritage.

• In case of tour cancellation within 5 – 10 days before departure date, you will be charged 50% of the deposit cost.

• In case of tour cancellation within 3 – 5 days before departure date, you will be charged 75% of the deposit cost with Van Ho Agritage.

• If you cancel your trip within 0 – 3 days before departure date, you will be charged 100% of the deposit cost with Van Ho Agritage.

• For services canceled on Saturdays, Sundays and holidays, if you cancel your trip/use the service within 0 – 5 days before departure date, you will be charged 100% of the booked cost. stakes with Van Ho Agritage.

• In case of tour cancellation due to objective incidents such as natural disasters and epidemics, Van Ho Agritage will not be responsible for compensating any additional costs other than refunding the deposit.

• Trip cancellation time is calculated based on weekdays, excluding Saturdays, Sundays and holidays.

If the tour program is canceled or changed by either party due to a force majeure reason (fire, weather, accident, natural disaster,…), then neither party will bear any liability. compensation for losses that have occurred and does not assume any legal responsibility. However, each party is responsible for trying its best to help the injured party to minimize losses caused by force majeure.